Eventus Recruitment are seeking a Welfare Benefits Specialist to join a growing and compassionate team based in Salford. This is a permanent, full-time job offering hybrid working (3–4 days at home), flexible working hours (core hours 10–4), private healthcare, 5% employer pension and excellent opportunities for progression. The job is available to both experienced Welfare Benefits Specialists and those looking to begin their career as a trainee. Working 37.5 hours per week, the Welfare Benefits Specialist job offers a salary of £30,000 – £37,000 depending on experience. This is a fantastic opportunity to make a real difference in the lives of vulnerable people, supporting them to access financial support that they are rightfully entitled to. This job provides long-term career growth, structured development plans, and a supportive working culture.

Job Responsibilities

The incoming Welfare Benefits Specialist will deliver welfare benefits advice, advocacy, and casework to clients. This includes both complex cases and tribunal representation. Typical responsibilities include:

• Providing specialist welfare benefits advice to claimants, carers and their representatives, particularly those who may have received a personal injury payment.
• Carrying out detailed written benefit assessments for Court of Protection clients to assist Deputies in meeting legal requirements.
• Preparing and presenting appeal cases, including tribunal representation at First Tier and Upper Tribunal.
• Managing casework and advocacy, ensuring clients fully understand complex information in written and verbal communications.
• Negotiating and liaising with local authorities, statutory bodies, and voluntary agencies.
• Keeping up to date with new legislative changes, policies, and practices through training.
• Delivering updates to colleagues on welfare benefits issues.
• Maintaining accurate case records and producing reports as required.
• Supporting the team in achieving performance targets.

Person Specification

The incoming applicant will ideally have experience in welfare benefits advocacy, but trainee applicants will also be considered. The hiring company is seeking someone with strong interpersonal skills, empathy, and a commitment to supporting vulnerable clients. Key attributes include:

• A strong knowledge of the benefits system, entitlements, and eligibility processes (or willingness to learn for trainee applicants).
• At least three years’ recent experience in welfare benefits advice and advocacy (for experienced applicants).
• Experience of challenging benefit decisions and representing claimants at tribunals.
• Strong written and verbal communication skills, with the ability to explain complex matters clearly.
• Ability to work sensitively with vulnerable clients, including those with brain injuries or complex needs.
• Strong organisational skills and ability to manage a varied caseload.
• A positive, motivated, and flexible approach to work.
• Excellent numeracy and comprehension skills.

Benefits and Rewards

This Welfare Benefits Specialist job in Salford offers excellent rewards and long-term progression. Benefits include:

• £30,000 – £37,000 salary, depending on experience.
• Permanent, full-time contract (37.5 hours per week).
• Flexible Working Hours – Core hours 10:00–16:00, with flexibility on start and finish times outside of these hours.
• Hybrid Working – 3–4 days working at home.
• Private healthcare.
• Cycle to work scheme.
• Employee recognition programme.
• Opportunities to deliver training and workshops.
• Full career development plan with regular reviews.
• Supportive working environment within an expanding team.

About the Company

The hiring company has been supporting clients for more than 30 years, specialising in assisting individuals who have suffered life-changing injury or illness. Their Welfare Benefits team helps secure millions of pounds in unclaimed benefits every year, ensuring clients maintain independence, dignity, and quality of life.

Guided by values of good manners, integrity, care, and respect, the business is built on being straight-talking experts who continuously strive for better and never stand still. They are known for being principled, responsible, and reliable, combining expertise with a genuine human touch. The company also invests heavily in growth, collaboration, and charitable work, creating a culture where both clients and employees are supported to thrive.

Next Steps

Apply now if your skills and experience align with this Welfare Benefits Specialist job. Alternatively, if you are interested in learning about this career enhancing job opportunity, please contact Duncan McIlroy at the Eventus Recruitment Group via email at duncan.mcilroy@eventusfinance.com or phone 07950 472 004 for a confidential discussion. If this job isn't quite right for you but you are looking for a new position, please contact me at the details above for a confidential discussion on your career. The Eventus Recruitment Group are award-winning recruitment specialists operating across the UK and Ireland in the Legal, Finance and Financial Services sectors. Please note, the years’ experience and / or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found on the bottom of our website