Eventus Legal are seeking a New Client Assistant to join a friendly law firm with an award winning conveyancing team in Mansfield, Nottinghamshire. This full time job is fully office based on a 12-month fixed term contract offering a competitive salary depending on experience. In addition, benefits include 23 days’ holiday plus bank holidays, a birthday afternoon off, a bonus scheme and wellbeing support. You will be the first point of contact for prospective conveyancing clients, helping them from their initial enquiry through to onboarding.

Role Responsibilities

As New Client Assistant, you will support the Conveyancing Team in Mansfield by providing a welcoming, efficient service to new clients and keeping the initial stages of their matters moving. Key responsibilities will include:

• Handling customer calls, responding to enquiries and providing conveyancing quotations to prospective clients.
• Following up quotations through sales calls and building relationships with work providers.
• Liaising with estate agents to obtain memoranda of sale.
• Opening files on the case management system, preparing initial paperwork and onboarding new clients.
• Providing administrative support to the team and cover for other departments, including post-completion and postal duties, when required.

Skills and Experience Required

The New Client Assistant will bring experience in client onboarding, administration or sales support, together with a background in a similar industry and familiarity with quoting systems. You should also be able to demonstrate the following:

• Prior knowledge or experience working within a residential conveyancing department
• Excellent communication skills and confidence speaking with clients and handling their enquiries.
• Strong organisational skills, attention to detail and the ability to manage several client enquiries at once.
• Good IT skills and a proactive approach to administrative work.
• A calm, professional manner and the ability to resolve problems effectively.

Salary and Benefits

You will join a collaborative team that invests in employee wellbeing and development. The successful New Client Assistant will benefit from:

• A salary depending on experience.
• 23 days’ holiday plus bank holidays, increasing with service.
• An afternoon off for your birthday.
• A bonus scheme.
• Wellbeing days and personal development workshops.
• Training and career development opportunities.
• Charity activities and annual fun days.
• A 35 hour working week, working full time from the office on a 12-month fixed-term contract.

About the Law Firm

This law firm specialises in conveyancing and private client services, with an award-winning conveyancing team and a strong focus on clear, approachable client care. Its friendly, supportive culture places value on individual development, wellbeing and teamwork. The firm invests in training and technology to help its people deliver an efficient, professional service, while charity activities and team events bring colleagues together.

Next Steps

Apply now to be considered for this career-enhancing job opportunity. Alternatively, for a confidential discussion about this New Client Assistant job in Mansfield, Nottinghamshire, please send your CV to Izzie Vaughan at the Eventus Recruitment Group via email at Izzie.vaughan@eventuslegal.com or phone 07497 389531 for a confidential discussion. Due to the high volume of applications, if you have not heard from us within ten days, unfortunately you have not been shortlisted on this occasion.

If this job isn't quite right for you but you are looking for a new position, please contact me at the details above for a confidential discussion on your career.

The Eventus Recruitment Group are award-winning recruitment specialists operating in the Legal, Finance and Financial Planning sectors across the UK. Please note, the years' experience and/or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found on the bottom of our website.